The sales call is a company’s lifeline. Imagine a prospect that is partially interested in your product/services calls your company yet the person that answers the phone is not perceptive enough to recognize the sales opportunity. In dollars and cents, how much does this missed opportunity impact your bottom line? Even worse, how often does this happen?
With ProStar’s Phone Skills Training, not only will we help you realize your lost opportunities but how to add those lost revenue dollars back into your bottom line.
92% of all customers use the phone before making a purchase
85% of all customers claim to be dissatisfied with their interaction over the phone
Our Phone Skills Training offers the following:
Process mapping of revenue opportunties
Live online or recorded online courses
How to build rapport over the phone
How to gain control of the conversation
How to lead prospects to an appointments that show and buy
Private-labeling on all materials to your company’s branding requirements
Workbooks & reference materials
Available shop calls & scoring
Available on-site training including live call training with real prospects/customers
We relentlessly pursue our partners to gain mastery on phone skills. Witness the difference in your staff’s confidence and results in a matter of days.