ProStar believes in proactive business development, not just reactive. The source of consistent referrals from your customers is YOU! How is that? When YOU provide an exciting experience that goes beyond the call of duty, your customers become your fans of your business! They are glad to tell EVERYONE of the good news. “ABC Company is awesome. You need to go and talk to John!” ProStar will train on how to extract key people from your customer base that will advocate your business. Your customers can become additional sources of marketing for your company!
Facts
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People are 4 times more likely to buy when referred by a friend
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The LifeTime Value of a new referral customer is 16% higher
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A referred customer spends 13.2% more than a non-referred customer
(Sources: Nielson, Wharton School of Business, & Journal of Marketing)
Our Customer Referral Training offers the following:
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Live online or recorded online courses on subjects such as:
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Relationship prospecting
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Creating raving fans / advocates
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Incentivization
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Creating marketing campaigns through your fans / advocates
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Acquisition process of referrals
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Custom-tailored courses
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One-on-one coaching
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Private-labeling on all materials to your company’s branding requirements
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Workbooks & reference materials
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Available on-site training including live call training with real prospects/customers